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Zoomlite

Average Delivery Times:-We ship orders within 1-2 business days of receiving your order. All orders are shipped from Melbourne, Australia. Orders with Express Shipping are prioritised over the standard orders.To calculate the transit time to your location, please use the links below.For Australia Post eParcel service &amp; Express Post estimated delivery times, please see this <a href="https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/" style=" text-decoration: underline;" target="_blank">link</a>For Star Track Premium estimated delivery times please see this <a href="https://startrack.com.au/" style=" text-decoration: underline;" target="_blank">link</a>Note: the sending suburb is Braeside VIC 3195.&#xA0; What time will the delivery arrive?:-Unfortunately, we do not have this information. &#xA0;Sometimes the carrier will provide a delivery window on your parcel&#x2019;s tracking link.Check the link in your shipping emails from the carrier or Zoomlite for more information. All transit times are provided as an estimate and do not constitute a delivery guarantee. Various factors may impact the delivery/shipping process to your location.

Average Delivery Times:-. We ship orders within 1-2 business days of receiving your order. All orders are shipped from Melbourne, Australia. Orders with Express Shipping are prioritised over the standard orders. To calculate the transit time to your

What is the average delivery time, when will the order arrive?

Shipping

Do you have retail stockists of Zoomlite products?

Can I order directly from your store?

Common Questions

Are you Australian owned & operated?

Where are Zoomlite products made?

Contact Zoomlite

Where can I find the specific size and weight of a product?

Product Reviews

I have an issue with my order, what do I do?

Can you produce bulk corporate gift & premium items?

How Does Zoomlite Contribute to Environmental Sustainability?

General

What is a preorder?

Out of Stock? Stay Informed!

How can I use my discount code?

I am buying as a gift for someone, do you offer gift wrapping? Can the gift be sent without an invoice?

Can I make changes to my order?

Can I cancel my order?

How can I get a tax receipt?

Can I pick up an order in person?

Order Support

Where do you ship from and which countries do you ship to?

Do you ship to PO Boxes or Parcel Lockers?

Who do you ship with?

Do you offer Express shipping?

What is the cutoff time for same day despatch?

How much does shipping cost?

Do you ship to New Zealand and how long does it take to receive it?

How long does it take to receive an international order?

Who pays the international duties and charges?

How do I cancel/change my order or shipping address?

How do I know if my order was shipped?

Where can I find my tracking number?

I have not received my entire order?

Help! My order is lost/hasn’t been delivered?

My order has been returned due to a delivery issue, what can I do?

Shipping to countries other than Australia and New Zealand

Can I exchange a product I have purchased online?

What is your change of mind / returns policy?

Do you have a free return option?

How do I return/exchange my product?

Can I return an item without the tag or its original packaging?

How long does a refund take?

My product is faulty, what do I do?

How Are Refunds Calculated for Bundle Returns and Promotional Offers?

Returns & Exchanges

What are my payment options?

Do you accept "Buy Now, Pay Later"?

What is Shopify Pay?

Why isn't my Afterpay working?

What currency can I pay in?

Is my payment secure?

Do you store my credit card details?

Do you offer e-gift cards?

Payments

What is Zoomlite's warranty?

Do I need to register my purchase for warranty?

What is your warranty on luggage?

Product Warranty

Can I send an order as a gift?

Where can I purchase a Zoomlite E-Gift Card?

Can payment be split if a product costs more than the full amount of the gift card?

Can I get a full refund for my gift card?

How do I redeem a gift card?

My gift card is expired, can I still redeem the value of it?

What happens if I don't spend the entire value of the E-Gift Card in one transaction?

Gift Cards

Product Info

Policies

What is the average delivery time, when will the order arrive?Updated 4 months ago