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Do you ship to New Zealand and how long does it take to receive it?Updated 16 days ago

Yes, we ship to New Zealand.

Shipping Details

  • International Post: Parcels to New Zealand are sent via Australia Post (Express service), departing from Melbourne within 1-2 business days. The expected transit time is 3 to 7 business days. Orders placed after 11am (Melbourne time) will leave the next business day. These parcels are delivered within New Zealand by NZ Post.
  • Duties and Taxes: The receiver is liable for any duties or taxes applicable to the order at the time the order reaches your local port. This is beyond Zoomlite's control.

Shipping Costs

  • Standard Shipping: AU$20 for orders under AU$69.99, and free for orders AU$70 and over (excluding luggage).
  • Express Shipping: We offer an Express shipping option to New Zealand with a transit time of 1-3 business days (except remote locations) using FedEx or DHL Express. This option is available at checkout for an additional cost, starting at NZ$20.

Shipping Large Suitcases

  • Check-in Medium & Large suitcases cannot be shipped outside Australia with Standard Post. However, they can be shipped with FedEx or DHL at an additional cost of approximately NZ$190 per case. 
  • Please email us at [email protected] if you would like to ship medium or large cases to New Zealand for a custom quote.
  • Please provide us with your delivery suburb, postcode and items you wish to order so that we can optimise the shipping cost for you.

If you have any further questions or need assistance, please contact our customer service team. We're here to help!

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