Who pays the international duties and charges?

  • Any international orders above a certain value may incur VAT/GST, duties or customs charges from your local Customs authority.
  • These charges must be paid by the recipient directly to Customs or its authorised service provider before the parcel will be successfully delivered.
  • Zoomlite is not responsible for paying or reimbursing the customer for any local customs, VAT/GST or any other charges.
  • We recommend you check the import duties applicable to your country before placing an order.
  • The tax-free import limit and the duties payable are set by individual countries and can change at any time.
  • If an item is unclaimed or rejected by the customer and returned to us, we will process the applicable refund less any fees and charges incurred in the shipping & return of the parcel.